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    Welcome to CDM Direct, a specialist customer experience management and remote talent company that provides tailored solutions to help medium to large organisations maintain excellent customer service levels across multiple channels.
    • Remote Talent
    • Back Up Staffing & Overflow
    • Accounting As A Service
    • Contact Centre Outsourcing & Co-Sourcing
    • BPO & Back Office
    • Customer Experience Transformation
    • Omnichannel, Chat & Social Media
    Remote Talent Staffing Solutions

    Remote Talent Staffing Solutions

    Optimise your workforce and add flexibility by hiring experienced remote talent

    Seamless Scalability by CDM Direct

    Seamless Scalability by CDM Direct

    Maintain exceptional customer service during periods of high demand

    Optimise Your Accounting and HR Functions

    Optimise Your Accounting and HR Functions

    We seamlessly integrate with your processes while reducing your expenses by 50% or more

    Why Outsource to CDM Direct?

    Why Outsource to CDM Direct?

    Focus on what you do best and unleash your business potential with CDM Direct

    Cost-Effective Solutions by CDM Direct

    Cost-Effective Solutions by CDM Direct

    Our wide range of offshore BPO services are tailored to meet your specific needs

    Elevate Your Brand with CDM Direct

    Elevate Your Brand with CDM Direct

    Partner with CDM Direct to transform CX

    Elevate Your Customer Engagement Strategy

    Elevate Your Customer Engagement Strategy

    Engage with customers across all touchpoints

  • Industries

    Industries

    Welcome to CDM Direct, a specialist customer experience management company that provides tailored solutions to help medium to large organisations maintain excellent customer service levels across multiple channels.
    • Appliances & Electrical
    • Automotive
    • Financial Services
    • Healthcare
    • Retail
    Appliances & Electrical

    Appliances & Electrical

    Tailored CX solutions for electrical goods, appliances and OEM manufacturers

    Automotive

    Automotive

    Tailored solutions for every aspect of automotive customer engagement

    Financial Services

    Financial Services

    Enhancing customer engagement and operational efficiency

    Healthcare

    Healthcare

    Empowering healthcare providers and improving patient experience

    Retail

    Retail

    Enhancing customer experience and operational efficiency for retail and e-commerce brands

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CDM Direct is part of the TKW Research Group, the largest specialist market research data collection agency in New Zealand & Australia. We focus on delivering incredible customer experiences efficiently and at scale, and accessing the insights from those activities to improve your business.
© 2024 CDM Direct Ltd
Contact Info
AUCKLAND
Level 5
110 Symonds Street
Grafton, Auckland, 1010 NZ
MELBOURNE
83B Hartnett Drive
Seaford, VIC, 3198
SUVA, FIJI
Kalabu Tax Free Zone,
Suva, Fiji
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© 2024 CDM Direct Ltd
  • Home
  • Solutions
    • Remote Talent
    • Back Up Staffing & Overflow
    • Accounting As A Service
    • Contact Centre Outsourcing & Co-Sourcing
    • BPO & Back Office
    • Customer Experience Transformation
    • Omnichannel, Chat & Social Media
  • Industries
    • Appliances & Electrical
    • Automotive
    • Financial Services
    • Healthcare
    • Retail
  • About Us